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Domo Reviews: What Users Really Think in 2025

Jul 28, 2025

Ka Ling Wu

Co-Founder & CEO, Upsolve AI

Table of Contents

Thinking About Using Domo? Read This First.

Domo gets hyped in the BI world with its big dashboards and big promises.

But I wanted to know what actual users think in 2025.

So I pulled reviews from G2, Reddit, and TrustRadius… and here’s what stood out:

What users love (spoiler: dashboard flexibility)

❌ What frustrates them (setup, speed, pricing)

⚖️ Why teams stay and why others switch to tools like Upsolve AI for embedded, user-facing analytics

If you’re trying to decide whether to buy, renew, or ditch Domo, this breakdown will save you hours of guessing and probably some money, too.

TL;DR: What You Need to Know About Domo Reviews in 2025

  • Domo is great, but best suited for large enterprises with internal BI teams.

  • Users like its data integration and real-time dashboards, but dislike the steep learning curve, high cost, and slow setup.

  • Pricing is unclear and often starts at $2,000+/month, with enterprise plans going far higher.

  • If you're building a SaaS or B2B product, Domo often feels too complex, especially for embedding dashboards.

  • Many teams are switching to Upsolve AI, a no-code alternative built for user-facing analytics with transparent pricing and faster deployment.

👉 If Domo feels too heavy, Upsolve AI might be a better fit.

What Is Domo?

Domo is a cloud-based business intelligence platform that helps teams bring all their data together in one place. 

It’s mainly used to build dashboards, track KPIs, and connect data from tools like spreadsheets, CRMs, and cloud apps, all without needing heavy IT support.

It is mostly used to get real-time dashboard reporting, team performance tracking, and data integration across departments like sales, marketing, and operations.

What Real Users Like About Domo (2025)

After going through dozens of Domo reviews across platforms like G2 and TrustRadius, I noticed some clear patterns in what users actually appreciate. 

Here are the most helpful insights I found from real users in 2025:

✅ Easy to Use, Even for Non-Coders

Many users mentioned that Domo analytics review stands out because it’s so easy to use. 

You don’t need to know SQL or any coding to build clean, interactive dashboards.

For everyday tasks like reporting and answering data questions, people say it just works.

Domo user review on G2.com

✅ Powerful Data Integration in One Platform

A big highlight from the reviews is how well Domo handles data from different sources.

Whether it’s spreadsheets, CRMs, or cloud tools, you can bring it all together inside Domo.

This shows why so many people turn to Domo for full-scale business intelligence projects.

Domo user review on G2.com

✅ Reliable and Visual Dashboards

When it comes to dashboarding, users really appreciate the visual clarity.

Whether it’s charts, tables, or interactive graphs, Domo helps teams make sense of complex data.

Domo user review on G2.com

✅ Mobile Access for On-the-Go Insights

A few users highlighted the mobile app, which lets them check data or answer questions even when they’re away from the office.

Domo user review on G2.com

✅ Strong Community and Support Resources

Besides the tool itself, users also point out how Domo’s learning resources and support make it easier to grow.

“I love the resource platforms that Domo provides — like the Community Forum, Support, and Domo Central with guides and references.” 

✅ Good for Both Business and Technical Teams

Some feedback mentioned that Domo works well for both business users and data engineers, from ETL tasks to BI reporting.

Domo user review on G2.com

If you're looking for a platform that blends ease of use with solid data integration and strong community support, it's clear from the Domo business intelligence reviews that this is where Domo shines.

Off to what’s not so shiny about Domo.

What Users Struggle With (Common Complaints)

While Domo gets a lot of praise for its dashboarding and integration tools, many users in 2025 also share some consistent challenges. 

So, I noticed a few key issues that come up again and again.

Here’s what the reviewers say they struggled with:

❌ Steep Learning Curve for New Users

Even though Domo is powerful, it’s not the easiest to pick up if you’re new to data.

Several users pointed out that onboarding can feel difficult, especially for non-technical team members.

“It’s hard to onboard for people with beginner-level data skills.”

Domo user review on G2.com

❌ Setup and Implementation Can Be Frustrating

A few users shared that getting started with Domo required external help or support from their internal IT teams.

Domo user review on G2.com

❌ Performance Lag with Large Dashboards

Another common complaint is that dashboards slow down when working with bigger datasets. The platform tends to load more slowly, especially when using the analyzer or complex views.

“Performance can sometimes lag with large datasets and dashboards.”

Domo user review on G2.com

❌ Occasional Bugs and Breaks

Some users report that dashboards or data connections break without a clear reason.

While these issues don’t seem to happen often, they can be frustrating when they do.

“Sometimes things in Domo break for apparently no reason... like a view not working or a data connection failing.”

❌ Limited Workflow and Automation Features

One reviewer mentioned that Domo’s workflow tools still feel early-stage, and more built-in AI support could improve usability.

Domo user review on G2.com

Domo isn’t just a tool; it’s a full platform.

But that also means it comes with enterprise-level pricing, even if your needs are simple.

Domo Pricing: What Users Say About Value

If you’ve looked into Domo before, you probably noticed the website doesn’t list pricing.

That’s because Domo follows a “request a quote” model, which sounds flexible, but often leads to confusion.

I went through Domo user reviews on G2, Reddit threads, and more to get a clearer picture of what teams are actually paying in 2025. 

Here's what I found.

💰 Real Pricing Feedback from Users

While Domo doesn’t publish its rates, users have shared rough figures online:

  • Small teams report quotes starting around $2,000 to $4,000/mont

  • Mid-sized businesses often pay $5,000 to $10,000/month

  • Enterprise plans can go beyond $20,000/month, depending on the number of users, data rows, and features

“We were quoted around $3.5K/month for 25 users with limited connectors.”

“Our bill ended up near $15K/month after adding more data rows and users.”
 

So while Domo offers powerful business intelligence capabilities, it comes with a price that’s better suited for well-funded teams.

⚠️ Contracts, Seats, and Hidden Costs

Many teams also noted that Domo comes with long-term contracts, sometimes requiring a 12-month or multi-year commitment

Others mentioned minimum seat requirements, even if only a few users actively build dashboards.

Some features like additional connectors, higher row limits, or white-labeled embeds may also cost extra, which can catch teams off guard.

📊 Pricing Comparison with Simpler Alternatives

To give you a better sense of where Domo stands, here’s how it compares to a few modern tools when it comes to pricing transparency and flexibility:

Tool

Starting Price (Monthly)

Transparent Pricing?

Free Trial

Best For

Domo

$2,000+

❌ No

⚠️ Demo-only

Enterprises, Internal BI Teams

Upsolve AI

Starts under $300

✅ Yes

✅ Yes

Startups, SaaS, User-Facing Analytics

Looker

Custom Quote (varies)

❌ No

⚠️ By request

Google Cloud users, Large teams

As you can see, if you’re a startup or growing SaaS company that just wants quick, embeddable dashboards without complex contracts, other platforms may give you more value for less commitment.

🤔 Final Thoughts on Domo Pricing

Domo is robust, no doubt. 

But many teams say the pricing is hard to justify unless you’re going all-in on enterprise-level Domo analytics

Between setup, contracts, and add-ons, the total cost often creeps higher than expected.

So if your team needs something leaner, especially for user-facing analytics or startup use, it’s worth comparing options like Upsolve AI that are faster to launch and easier on the budget.

Many teams eventually start looking for something simpler.

❌ Why Some Users Move On

Here’s what pushes them to explore alternatives:

  • The setup takes weeks, not hours

  • Costs rise fast, especially with user limits and data size

  • Dashboards can feel slow, especially with large datasets

  • You often need help from IT or data teams to get things done

  • And for some, it’s just… more than they need

That’s when people start asking:

“Is there a way to build clean dashboards, without all the baggage?”

✅ What They Choose Instead

  • Some turn to no-code tools. 

  • Others want faster embed options. 

  • But most are just looking for something that gets the job done without slowing them down.

That’s where a few newer platforms come into the picture, especially ones designed for user-facing analytics instead of just internal dashboards. 

We’ll dig into Upsolve AI next, and why it’s quietly becoming a go-to for teams who just want fast, flexible analytics that actually fit their product.

Where Upsolve AI Fits In (If You Need Embedded Analytics)

Many teams said that they needed something faster, simpler, or built for customer-facing dashboards.

That’s where Upsolve AI fits in.

Upsolve AI is a no-code analytics platform that helps you create and embed real-time dashboards into your product or website. 

It’s made for SaaS and B2B teams that want to show live data to their users, without the complexity or high cost of tools like Domo or Looker.

Upsolve AI- an Embedded Business Intelligence tool

Here’s why some teams choose it instead:

  • Upsolve is built to move fast. You can launch embedded dashboards in hours, not weeks, no dev team needed.

  • While Domo focuses on internal reports, Upsolve helps you show live data directly to your users,  inside your product or platform. 

  • You don’t need to code, and you won’t get locked into yearly contracts. Pricing is transparent and made to scale with your product.

Why Upsolve is the Best Alternative to Domo

Domo vs Upsolve AI: Quick Comparison

Feature

Domo

Upsolve AI

Made for Product Teams

❌ No, Built for internal BI

✅ Yes, Built for SaaS & B2B products

Setup Time

❌ Weeks often needs IT support

✅ Hours, no-code setup

User-Facing Dashboards

❌ Not ideal or requires dev work

✅ Fully supported and easy to embed

Ease of Use

❌ Requires training and BI skills

✅ Simple for anyone to use

Pricing Transparency

❌ Custom quotes, unclear tiers

✅ Starts $1000/month, clear pricing

Free Trial Available

❌ No

✅ Yes

Real-Time Performance

❌ Can lag on large datasets

✅ Real-time dashboard speed

Best For

Enterprises with internal BI needs

Modern teams that move fast

✅ When to Consider Switching

  • You’re building a SaaS or B2B product

  • You need to embed dashboards into your app

  • Domo feels too heavy or expensive for your team

  • You want faster setup and real-time results

If Domo is the choice for large enterprise teams, Upsolve AI is the smarter pick for modern, fast-moving products that need clean, embedded analytics, without the extra weight.

Final Thoughts: Should You Use Domo in 2025?

Domo is great for enterprise BI. But for product-led teams, it’s often too complex, slow to deploy, and expensive to scale.

If you:

  • Need to embed dashboards into your app

  • Want real-time, user-facing analytics

  • Prefer no-code setup and transparent pricing

Domo isn’t the right fit.

That’s why more teams are choosing Upsolve AI, a faster, simpler alternative built for SaaS and B2B products.

Looking for a faster way to build user-facing dashboards?

Try Upsolve AI, a no-code, real-time and built for modern SaaS teams.

Explore now and see how quickly you can embed live analytics into your product.

FAQs About Domo Reviews and Alternatives

❓ Is Domo good for small businesses or startups?

Not really. Based on multiple G2 reviews, smaller teams often struggle with Domo’s setup time, cost, and technical complexity.

It’s best for large enterprises with internal BI teams.

In fact, over 30% of reviews from companies with <100 employees mention setup complexity as a major drawback.

❓ Why do some teams stop using Domo?

According to G2 and TrustRadius, the most common reasons users move away from Domo are:

  • High pricing (mentioned in 24% of reviews)

  • Long setup cycles

  • Difficulty embedding dashboards for customers

These pain points often lead teams to seek faster, no-code solutions.

❓ How much does Domo actually cost?

Pricing isn't public, but users report:

  • $2,000–$4,000/month for small setups

  • $5,000–$10,000/month for mid-market

  • $20,000+/month for enterprise plans

Source: Reddit threads, G2 reviews, and Holistics' pricing breakdown.

❓ Can Domo embed dashboards into my product?

Yes, but it’s not easy. Embedding often requires developers and extra licensing.

Many users say it feels like a workaround rather than a core feature.

If you want fast, no-code embedding, tools like Upsolve AI are a better fit.

❓ What’s a better alternative to Domo for user-facing analytics?

Upsolve AI is designed for exactly that. It offers:

  • Real-time dashboards

  • Easy embedding into your product

  • No-code setup

  • Transparent pricing (starts under $300/month)

That’s why it’s becoming a popular pick for SaaS and B2B teams moving away from Domo.

❓ How hard is it to switch from Domo to another tool?

Not as hard as you’d think.

Most teams export their data from Domo to a warehouse (like BigQuery or Snowflake), then connect it to a new platform.

Tools like Upsolve AI support direct integrations, so switching can be done in a few hours, without starting from scratch.

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Ready to Upsolve Your Product?

Unlock the full potential of your product's value today with Upsolve AI's embedded BI.

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By signing up, you agree to receive awesome emails and updates.

Ready to Upsolve Your Product?

Unlock the full potential of your product's value today with Upsolve AI's embedded BI.

Start Here

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By signing up, you agree to receive awesome emails and updates.