PAXAFE delivers autonomous AI-enabled decision support for quality, transportation, and logistics leaders, helping them extract maximum value and resiliency from their existing visibility solutions. Its SaaS platform, CONTXT, harnesses the power of ATHENA LLM to translate network information into proactive recommendations that reduce product loss and optimize operations. PAXAFE empowers customers to automate, optimize, and confidently ensure the best outcomes in cold chain logistics.

PAXAFE's Challenges and Needs

PAXAFE originally used Superset on top of Redshift to fulfill their analytics and reporting needs. However, as the company grew rapidly, Superset fell short in supporting the increasing complexity of requirements, as well as the degree of customization and speed of development that PAXAFE required to deliver new analytics and charts.

As a result, PAXAFE set out to find new solutions that would enable them to:

• Build analytics dashboards quickly while closely mimicking PAXAFE's design system and Figma designs.

• Significantly reduce data loading latency between extracting data from Redshift and surfacing the data to PAXAFE's end users.

• Utilize out-of-the-box interactive components (e.g., filters) to achieve the specific functionalities desired by product UX.

The Solution

With Upsolve AI, PAXAFE developed multiple real-time, customizable analytics dashboards and embedded them within their CONTXT platform. Since Upsolve AI's dashboard could be embedded as a native React component, it was able to utilize PAXAFE's design system and global CSS classes, ensuring the dashboard adhered to PAXAFE's design requirements. These dashboards provided PAXAFE with predictive risk analytics and real-time insights, improving decision-making and reducing shipment risks.

As the next step, PAXAFE is looking to create more dashboards using Upsolve AI for their new product line, LOGIX, which focuses on supply chain risk scenario comparisons.

"Upsolve AI has been transformative for us at PAXAFE. It allowed us to rapidly develop and deploy customized analytics dashboards that perfectly align with our design system. What used to take weeks now takes days, enabling us to deliver real-time insights to our customers faster than ever before." — Ashok Seetharam, Co-Founder & CTO of PAXAFE

Upsolve's Impact - go from zero to one at lighting speed

By embedding Upsolve's dashboard, PAXAFE archived the following:

• No-Code/Low-Code Setup: Upsolve's user-friendly platform reduces the need for a dedicated data engineering team for creating basic reports, as PAXAFE team members with less advance technical skills can also build reports and monitor analytics.

• Scalability and Security: Upsolve provides enterprise-grade scalability and security features, ensuring that PAXAFE can grow its analytics solutions without worrying about compromising sensitive shipment or customer data.

• Customizable End-User Facing Dashboards: After PAXAFE embedded Upsolve dashboards, PAXAFE's end users could customize these dashboards and build additional analytics via point and click, enjoying the embedded business intelligence experience within PAXAFE's platform.

Key Metrics

• Money and resource saved: ~20 to 35%

• From zero to one: 1.5 week to create the first version of Active Lane Insight as well as Passive Lane Insight dashboard

• From zero to launch: 5 weeks

Through this partnership, PAXAFE improved its service offerings, delivering deeper insights and reducing risk exposure for customers in industries with critical supply chains.

PAXAFE increased operational efficiency, offering tailored analytics to its clients and enhancing their ability to predict and mitigate risks, transforming its risk management services.

"With Upsolve AI, we've not only streamlined our analytics process but also empowered our customers. The ability to embed interactive, customizable dashboards directly into our platform has transformed how our clients interact with their supply chain data." — Ashok Seetharam, Co-Founder & CTO of PAXAFE