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Thoughtspot Pricing: Everything You Need To Know

Mar 17, 2025

Ka Ling Wu

Co-Founder & CEO, Upsolve AI

Table of Contents

ThoughtSpot is known for its AI-powered analytics, allowing users to generate insights with natural language queries and interactive dashboards. But there’s one challenge that keeps coming up—pricing.

If you're considering ThoughtSpot, you’re likely asking:

  • How much does it actually cost?

  • Are there hidden fees or unexpected pricing challenges?

  • Are there alternatives that offer similar features at a better price?

This guide will break down ThoughtSpot’s pricing structure, potential cost concerns, and limitations, plus explore a more budget-friendly alternative that delivers embedded analytics and AI-driven insights—without unpredictable costs.

Thoughtspot Pricing: Factors To Consider

ThoughtSpot is known for its AI-powered analytics and search-driven insights, but its pricing model has several drawbacks that businesses should consider before committing. 

Here’s why many companies struggle with ThoughtSpot’s cost structure:

1. High Entry Cost

  • No free plan – Unlike many BI tools, ThoughtSpot does not offer a free version or trial with full functionality.

  • Starting at $1,250/month – The base Essentials plan is significantly more expensive than competitors like Power BI, Looker, and Tableau.

  • Pro and Enterprise plans require custom quotes, meaning the price could be much higher based on your usage and data needs.

For startups and small businesses, the high entry cost alone makes ThoughtSpot a tough sell—especially when alternative solutions provide similar AI-driven insights at a lower price.

2. Consumption-Based Pricing (Pay-Per-Query Model)

  • Every query costs money – ThoughtSpot charges based on query usage, meaning each time a user runs a search, it counts toward the bill.

  • Hidden costs from background queries – Even automated system processes (like refreshing dashboards or running metadata queries) can rack up additional charges without user interaction.

  • Pay-per-query pricing makes budgeting difficult, as costs can fluctuate based on usage spikes.

Some businesses report paying $5–$6 per dashboard view per user, making ThoughtSpot an unpredictable expense rather than a fixed-cost solution.

3. Lack of Transparent Pricing

  • ThoughtSpot does not publicly disclose pricing for Pro and Enterprise plans—you must contact sales for a quote.

  • Without clear pricing information, it’s hard to estimate long-term costs, especially for growing businesses.

  • Reviews and user feedback suggest that Enterprise customers can end up paying $100,000+ per year, making ThoughtSpot one of the more expensive BI tools on the market.

For businesses that value cost transparency, ThoughtSpot’s vague pricing structure can be a major drawback.

4. Expensive Add-Ons for Essential Features

  • Advanced security controls (like SAML SSO and multi-tenant support) are locked behind the Enterprise plan.

  • Embedded analytics is not included by default—you’ll need to purchase a separate plan to embed dashboards into your product.

  • Even basic features like PDF exports and dashboard customization are only available in higher-priced plans.

This means that businesses that start with a lower-tier ThoughtSpot plan may quickly outgrow it and be forced to upgrade to a much more expensive Enterprise package.

5. Scaling Costs for Growing Businesses

  • As your team grows and more users interact with ThoughtSpot, costs increase significantly.

  • More queries = higher bills, making it hard for companies to predict costs as they scale.

  • Even with Enterprise pricing, large datasets and frequent queries can result in unexpected overage fees.

For businesses looking for predictable, scalable pricing, ThoughtSpot’s usage-based cost structure can be a major financial headache.

ThoughtSpot Analytics Pricing Plans

ThoughtSpot pricing plans

ThoughtSpot offers three main pricing Tiers:

  1. Essentials

  2. Pro

  3. Enterprise

However, ThoughtSpot does not publicly disclose the full pricing for most of its plans, requiring businesses to contact sales for a custom quote

The lack of transparency makes it difficult to estimate costs upfront, especially when competitors provide clear, predictable pricing models.

Let’s break down the available plans.

  1. ThoughtSpot Analytics Essentials Plan

ThoughtSpot Analytics Essentials Plan

The ThoughtSpot Analytics Essentials plan is designed for small to mid-sized companies looking for AI-powered analytics without the complexity of enterprise-level solutions. 

It provides basic search-driven analytics capabilities, allowing teams to explore and visualize data with ease.

Key Features

  • AI-Powered Search: Users can ask questions in natural language and get instant insights.

  • Automated Insights: AI helps uncover trends, anomalies, and correlations in data.

  • Data Visualization: Create charts, graphs, and Liveboards to track key metrics.

  • Collaboration Tools: Share reports and insights with team members.

  • Row-Level Security: Restrict access to specific data based on user roles.

Limitations 

  • User Cap: Limited to 20 users and 5 permission groups.

  • Data Restrictions: Can handle up to 25 million rows of data—not ideal for scaling businesses.

  • Limited Security Controls: Lacks advanced encryption and multi-tenant capabilities.

  • Support Constraints: No 24/7 support—only community-based and in-app assistance.

  1. ThoughtSpot Analytics Pro Plan

ThoughtSpot Analytics Pro Plan

The ThoughtSpot Analytics Pro plan is more suited to growing businesses that need more data capacity, enhanced security, and better support compared to the Essentials plan. 

It provides deeper analytics capabilities, making it suitable for companies that handle larger datasets and more complex insights.

Key Features

  • Unlimited Users: Unlike the Essentials plan, Pro allows unlimited users, making it more scalable for growing teams.

  • Expanded Data Capacity: Supports up to 500 million rows of data, making it better suited for businesses with high data volumes.

  • AI-Driven Insights: Automated anomaly detection, correlation analysis, and AI-powered explanations to help users make data-driven decisions.

  • Advanced Security Controls: Includes standard security features like live system monitoring and single sign-on (SSO) via SAML, OAuth, and OIDC.

  • Better Support: Offers dedicated support portals, 24/7 email, and phone support, ensuring faster resolution times compared to Essentials.

Limitations

  • Consumption-Based Pricing: Costs can escalate unpredictably due to per-query charges.

  • AI Query Limits: Capped at 10 million AI queries, which may not be sufficient for organizations handling large datasets.

  • Still Not Fully Customizable: While it includes more customization than Essentials, Pro lacks full flexibility for businesses needing deeper integrations.

  1. ThoughtSpot Analytics Enterprise Plan

ThoughtSpot Analytics Enterprise Plan

The ThoughtSpot Analytics Enterprise caters to large organizations that require enterprise-grade security, unlimited data capacity, and advanced customization options

This plan is better suited to businesses handling complex datasets and needing multi-tenant support, enhanced governance, and high-level compliance.

Key Features

  • Unlimited Data Rows & User Groups: Unlike the Essentials and Pro plans, Enterprise supports unlimited data volume and permission groups, allowing for complete scalability.

  • AI-Powered Automated Insights: Get real-time anomaly detection, trend analysis, and correlation insights powered by AI.

  • Enterprise-Grade Security: Includes advanced encryption for files, folders, and databases, private communication links, and VPN support.

  • Multi-Tenancy Support: Enables logical multi-tenancy, allowing businesses to create separate environments for different teams or customers within the same instance.

  • URL White-Labeling: Organizations can customize URLs and dashboards to match their brand, providing a seamless experience for internal and external users.

  • 24/7 Dedicated Support & SLA-Backed Assistance: Enterprise users receive priority customer support with faster response times and dedicated account managers.

Limitations

  • High & Unpredictable Costs: Enterprise pricing is custom-based, and costs can scale significantly due to per-query and consumption-based billing.

  • Complex Onboarding: Requires significant implementation time and training for teams unfamiliar with ThoughtSpot’s system.

  • Expensive for Embedded Analytics: Businesses looking to embed analytics into their product may face additional costs and pay-per-query pricing.

Is ThoughtSpot Worth It?

Whether ThoughtSpot is worth the investment depends on your business size, analytics needs, and budget

While it offers powerful AI-driven insights and search-based analytics, the high entry cost, consumption-based pricing, and unpredictable billing are clearly challenging for businesses that require embedded analytics without surprise costs.

If you’re looking for a cost-effective, transparent, and scalable alternative, Upsolve AI provides embedded analytics with flat pricing, no pay-per-query fees, and enterprise-grade security.

Upsolve AI: The Smarter ThoughtSpot Alternative

Upsolve AI is an embedded analytics platform that allows businesses to integrate interactive dashboards and real-time insights into their applications. 

It enables companies to display data directly to their customers through visually rich, easy-to-use dashboards.

Upsolve AI

Unlike ThoughtSpot, which operates on consumption-based billing, Upsolve AI provides transparent pricing, no per-query charges, and unlimited scalability—making it an excellent choice for startups, growing businesses, and enterprises.

Key Features Of Using Upsolve AI

  • Flat, Transparent Pricing – No hidden fees or unpredictable costs—just straightforward, scalable pricing.

  • Customizable Dashboards – Users can build and personalize dashboards with their own branding, ensuring a seamless end-user experience.

  • Multi-Tenant Support – Businesses serving multiple clients can segment users and data securely without needing additional licenses.

  • AI-Powered Insights – Get automated trends, anomaly detection, and intelligent recommendations for smarter decision-making.

  • Enterprise-Grade Security – Includes role-based access control (RBAC), SAML SSO authentication, and data encryption for compliance with industry standards.

  • Seamless Data Integration – Connect with leading cloud data platforms like Snowflake, BigQuery, PostgreSQL, and more for real-time data visualization.

  • Developer-Friendly API – Built with React and API-first architecture, making it easy to integrate analytics into any product.

Pros And Cons Of Using Upsolve AI

Pros:

  • Flat pricing – No per-query charges or surprise costs

  • Full embedded analytics without additional licensing fees

  • Multi-tenant support included in all plans

  • Simple drag-and-drop interface.

  • Transparent, scalable, and predictable costs

Cons:

  • Currently focused on customer-facing analytics

  • May not be ideal for very large enterprises requiring complex multi-source data modeling.

Upsolve AI Pricing

  • Launch Plan: $500/month

  • Growth Plan: $1,000/month

  • Enterprise Plan: Custom pricing available

Upsolve AI Pricing

ThoughtSpot vs. Upsolve AI: Side-by-Side Comparison

Here’s a brief glance at how both tools compare:

Feature

ThoughtSpot

Upsolve AI

Pricing Model

Pay-per-query (unpredictable costs)

Flat, transparent pricing

Starting Cost

$1,250/month

$500/month

Query Costs

Yes

No

Security Features

Enterprise tiers only

Included in all plans

Embedded Analytics

Separate add-on (Extra Cost)

Fully included

AI-Driven Insights?

Yes (but costly at scale)

Yes (AI for end-user analytics in Enterprise Plan)

Customization?

Limited

Full Dashboard Custom Styling

Integration

Limited

iFrame & React Component Embedding

On-Premise Deployment

No

Yes 

SSO (Single Sign-On)?

No

Yes

Support & Onboarding?

Paid add-on for lower tiers

Dedicated support & onboarding for Growth & Enterprise Plans

Conclusion

ThoughtSpot provides AI-powered analytics, but its tiered pricing, consumption-based costs, and unpredictable billing make it difficult for businesses to manage expenses.

While it offers strong search-driven insights, its pricing structure can be a dealbreaker for many.

But, there’s an alternative, Upsolve AI.

For businesses looking for cost-effective, scalable, and easy-to-integrate analytics, Upsolve AI is the better alternative. 

It provides transparent pricing, fully embedded dashboards, and AI-powered insights without hidden costs.

Want to Learn More?

Get in touch to get ahead of the curve. Upsolve your product and unlock the complete potential of your product today.

Let’s Chat

Want to Learn More?

Get in touch to get ahead of the curve. Upsolve your product and unlock the complete potential of your product today.

Let’s Chat

Want to Learn More?

Get in touch to get ahead of the curve. Upsolve your product and unlock the complete potential of your product today.

Let’s Chat

Want to Learn More?

Get in touch to get ahead of the curve. Upsolve your product and unlock the complete potential of your product today.

Let’s Chat